Personal Information in Electronic Banking
"Just Visiting" Our Website. If you visit our website to read information and do not use any of our online services, then we collect and store only the name of the domain from which you access the Internet, the date and time you accessed our website and the Internet address of the website from which you linked directly to our website. We may record the "IP address" assigned to you by your internet service provider as part of this process. We use the information we collect to measure the number of visitors to the different sections of our website, and to help us make our website more useful to visitors.
Using Online Banking. When you visit our website to use our Online Banking services, there may be times when you are asked to provide information about you that is personally identifiable ("Personal Information"). This may include your first, middle and last name, your home or other physical address (including street name and name of a city or town), your e-mail address, telephone number, social security number, account number, date of birth, mother's maiden name, user identification code, password or any other identifier that permits physical or online contact with you.
Personal Information might be needed or requested from you for you to register for banking, or other services, or to fill out our forms or applications for online banking or bill pay programs, for special promotions or contests, or to accomplish transactions you request such as bill payments to companies and institutions specified in your bill pay service. This may result in sharing of Personal Information with third parties (such as data processors or service bureaus) as part of servicing your accounts or transactions as permitted or required by law.
E-mail. You may also decide to send us information that personally identifies you, for example, in an e-mail message. Any email sent outside of our online banking system, is not secure and we ask that you do not send confidential information such as account numbers through an unsecure email system. Any information you send within our Online Banking site will be used to respond to the inquiry and provide accurate information in response to questions.
If you visit our website or engage in any online services that we offer, then we may collect and store these categories of Personal Information. We will not share the Personal Information you provide us at our website or by e-mail, except as described below.
The Personal Information we obtain from you is stored with us if it is to be used on an on-going basis.
Categories of Third-Parties with Whom We May Share Information
Presently, we disclose Personal Information to third parties about our customers or former customers only as permitted by law in connection with the administration, processing or servicing of accounts.
We will not share your Personal Information with third parties except as permitted by law to those parties or to entities that perform services for us on your behalf, to prepare your account statements or to provide support or services for one or more of our products. These vendors and service companies agree to safeguard our confidential information about you and your products and services with us and must abide by applicable law. This may also include disclosure to a credit reporting agency or in response to a subpoena or other legal process; disclosure to protect against fraud, or as part of an audit or examination; and disclosure to protect and defend our rights and property or to act in an emergency or to protect someone's safety.
As we develop our business, we may also buy and sell assets, and your Personal Information may be one of the transferred assets. In the event that we are acquired by another company, your personal identifiable information may be part of the assets transferred to the acquiring party.
Please be aware that other services, such as insurance or investment services, provided by other companies via links to their website from our website, are not subject to this policy. We encourage you to review a third party's privacy policies before sharing your Personal Information.
Procedure to Request Changes to Personal Information
We wish to maintain complete and accurate information about you and your account (including information you have entered through our website). We have established procedures to assist you should you ever believe that our records contain inaccurate or incomplete information about you. Please contact your branch of account to view your Personal Information. We will investigate your concerns and promptly correct any inaccuracies.
Notification of Changes in Policy
External Site Disclaimer
There are links on our web site to other third party web sites. Borrego Springs Bank does not endorse, approve, certify or control these external sites and does not guarantee the accuracy, completeness, efficiency, or timeliness of the information contained on them. Borrego Springs Bank cannot be responsible for protecting any personal information you may provide to these external web sites. Please read each external link’s privacy statement before providing any personal information.
Children’s Online Privacy Protection Act
Our website is not directed to children under the age of 13. We do not knowingly solicit data from, and do not knowingly market to, persons under the age of 13.